Apps make doing business easier. But do you ever wonder who builds them?
That is, do you ever wonder whose job it is to make your workday more awesome?
Especially the ones that (let’s face it) aren’t exactly sexy... like, say, customer feedback apps.
Peek behind the curtain at a man doing exactly that during this week's live chat (RSVP here -- if you missed the last live chat, you can watch previous chats on demand here) with Richard White, Co-Founder and CEO of UserVoice, a customer feedback platform used by 100,000+ organizations in over 42 countries. He genuinely enjoys creating products that make customers happy and save time at work.
When business owners want to know what their customers are thinking, they sometimes use time-consuming comment cards, suggestion boxes and e-mail forms. BORING! UserVoice will do you one better -- it was featured by Mashable as one of 9 best Web apps for gathering customer feedback faster, better and smarter.
Plus, if you’re you interested in launching a startup that is both effective and fun to work for, then definitely tune in to hear how Richard creates a hands-on, interactive culture for his employees AND his customers. Read Write Web talks about -- OK, raves about -- UserVoice’s design of a game-like environment that enables customers to thank service reps who met their needs.
It’s a win-win: Customers get what they want, and service teams enjoy the praise and feedback from customers.
Richard is a bona fide expert in UI design and UX, who can give great advice on both topics. (He also has a bachelor's degree in computer science, but if you visit Richard on Twitter @rrwhite, you’ll see this tweet: "For the record, I had a blast in college, but I learned more in 6 months on a startup than in 4 yrs skipping classes.")
Before UserVoice, Richard worked as a freelancer UI designer and created SlimTimer, a time tracking tool that helped him manage his own time. And as a lead designer for Kiko, which was later sold on eBay (yes, eBay!) for a cool $258K, Richard’s work got major props for its clean design.
This Thursday, November 1st at 3 PM EST, take advantage of the opportunity to talk to Richard directly and ask him how he built a successful startup. Learn tips on how to gauge what customers really want and need and pick his brain about the latest developments in UI and UX too (he’s the man to ask!). We'll discuss all of this -- and more -- during our hour-long #StartupLab live chat presented by Citi.
Got questions for Richard? Then please, join us!