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How to Diffuse an Angry Customer

Eric Bahn, September 21, 2011 / Sales & Marketing, Video
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BeattheGMAT Founder, Eric Bahn, shares a simple technique that works 99 percent of the time for calming the unhappy customer.

The Young Entrepreneur Council (YEC)The Young Entrepreneur Council (YEC) is an invite-only nonprofit organization comprised of the world's most promising young entrepreneurs. The YEC promotes entrepreneurship as a solution to unemployment and underemployment and provides entrepreneurs with access to tools, mentorship, and resources that support each stage of their business’s development and growth.

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