- Be extra cautious when the situation has unfamiliar components. The job we were doing was way bigger and more complicated than any we had done before.
- Always train first. We should have trained our crew on how to load the truck properly before loading the truck. This would have made the crew more efficient and safer way to handle the workload, and we might have also avoided the on-site injury.
- Be pro-active. Injuries happen but they can also be prevented. This includes everything from ensuring the team has the right tools and safety equipment and having the guys working in tandem to safely complete all activities. More importantly this means implementing the training procedures and coaching (both in the locker room and on the field) necessary to perform job duties correctly when hiring your first employees.
- Always confirm the details. Sometimes items can be overlooked but sometimes items can be "thrown in" by the client last minute. This is why we confirm and re-confirm all the details associated with the job by the client, especially with large commercial jobs.
In business there are many challenges and a lot of them are truly unforeseen. However, you can always be more prepared and resilient when such incidents arise. Pay close attention to your operation and ask people on the ground level what they see, need and want. Remember, an ounce of prevention is worth a pound of cure.
Nick Friedman is President and Co-Founder of COLLEGE HUNKS HAULING JUNK, the largest and fastest growing US-Based junk removal franchise opportunity. He was recently named one of the Top 30 Entrepreneurs in America Under 30 by INC Magazine and is an Ernst and Young Entrepreneur of the Year Award Finalist.
The Young Entrepreneur Council (YEC) is an invite-only nonprofit organization comprised of the country's most promising young entrepreneurs. The YEC promotes entrepreneurship as a solution to youth unemployment and underemployment and provides its members with access to tools, mentorship, and resources that support each stage of a business's development and growth.